Total power loss
Loss of supply, tripped mains, DNO faults, generator failover — restored quickly with full LV switchgear and metering knowledge.
24/7/365 · UK-wide · Answered by an engineer
24/7 emergency electrical call-out.
Round-the-clock response for commercial and industrial sites — power loss, tripping faults, fire alarm and emergency lighting failures made safe and first-time fixed, day or night.
What we cover
Any commercial or industrial electrical fault
From total loss of supply to fire alarm faults — one team, one number, van-stocked for a first-time fix.
Repeat tripping & faults
Nuisance RCD/MCB tripping, earth faults, insulation breakdown — traced with insulation and loop testing, isolated and repaired.
Fire alarm & emergency lighting
Fire panel faults, sounder circuits, emergency luminaire failures — attended, silenced, made safe and returned to a compliant state.
Lighting & small power
Failed distribution boards, burnt-out contactors, dead lighting circuits, socket faults and containment damage repaired on the visit.
Landlord & tenant issues
Common-parts lighting, riser cupboards, LV rooms, sub-mains and metering faults — cleared without disturbing tenant supplies where possible.
Post-fault certification
Minor works certs issued on site, EIC / EICR follow-ups scheduled where required — every visit fully documented for insurance and compliance.
Our process
Four stages from phone call to fix
Real engineers on the phone, rapid mobilisation, first-time fix and full post-visit reporting — every call-out, every time.
- 01
24/7 call handling
One number, answered by a real engineer around the clock. Fault triaged over the phone, safe isolation advice given while an engineer is dispatched.
- 02
Rapid mobilisation
Target attendance from 60 minutes local, 2–4 hours regional, same-day nationwide. ETA confirmed by SMS with engineer name and van reg.
- 03
Make safe & first-time fix
Fault-find, make safe and — where possible — first-time fix using stocked van spares: MCBs, RCDs, contactors, LED drivers, emergency luminaires and control gear.
- 04
Report & remedial quote
Digital job sheet emailed within 24 hours with photos, findings and a fixed-price remedial quote for anything that couldn't be closed out on the visit.
Who we cover
Trusted for out-of-hours response across the UK
- Landlords & managing agents
- Warehouse & logistics
- Manufacturing & industrial
- Retail & hospitality
24/7/365 engineer-answered line
Target 60-min local response
Van-stocked for first-time fix
£2m public liability insurance
FAQs
Emergency call-out, answered
Are you really available 24 hours, 365 days a year?
Yes — our call line is answered by a duty engineer 24/7/365, including weekends, bank holidays and overnight. There's no answering service or triage bot in between you and an electrician.
How quickly can you attend site?
Target response times are 60 minutes for sites within our core coverage areas, 2–4 hours regionally, and same-day nationwide for anywhere in mainland UK. Your ETA is confirmed by SMS with the engineer's name and van reg once dispatched.
What kind of faults do you cover?
Any commercial or industrial electrical fault — total power loss, repeat tripping, DB and switchgear faults, fire alarm and emergency lighting failures, lighting and small power, three-phase motor and control gear faults, and post-incident make-safe following floods, fires or vehicle impact.
What does a call-out cost?
Call-out is charged as a fixed attendance fee plus hourly labour, with clear uplifts for evenings, weekends and bank holidays quoted upfront before we mobilise. Contracted clients on a facilities management agreement get discounted rates and priority response.
Do you carry parts on the van?
Yes — every van is stocked with common MCBs, RCDs, contactors, timers, LED drivers, emergency luminaires, cable, containment and consumables so most faults are first-time-fixed on the visit without a return trip.
Can you cover our whole UK estate?
Yes — we run a nationwide UK response network of directly-employed engineers and vetted regional partners, all working to the same SLAs, reporting standards and pricing schedule. Ideal for retail, logistics, industrial and multi-site landlord portfolios.
Will I get paperwork after the visit?
Always. Every call-out generates a digital job sheet with photos, fault description, work carried out, parts used and any recommended remedials — emailed within 24 hours and stored against your site for insurance and compliance audits.
Urgent right now? Call us.
For active faults, power loss or safety issues, phone 0330 043 6972 — 24/7/365, answered by an engineer.
Log a request
Or log a non-urgent request
For scheduled remedials, next-day attendance or to set up an emergency call-out contract, send the details below and we'll come back within one working hour.